Friday, 10 January 2014

My Gratitude To You....



It is a great opportunity for me to create this blog about my proposal on “Social Network Services (SNSs) in the ESL Writing Classroom”. In the process of preparing this proposal, I have read many articles on the websites which help me to get acquainted with new insights and issues in education. I am focusing on this particular topic which is considered important for future educators like me to understand about this matter and aware of what is important in education nowadays.
I acknowledge with gratitude to Dr. Aziah, my beloved lecturer who has always been sincere and extremely helpful in making me understand in depth on how to come up with a good research and has indeed improved my research skills. I truly appreciate every single moment of the research methodology class.   
Furthermore, this proposal will certainly be immense important for those who are interested to understand more on this issue. I hope they will find it comprehensible.    
I would also like to express my deepest appreciation to all those who provided me the possibility to complete this proposal. A special gratitude I give to my dear classmates whose contribution in stimulating suggestions and encouragement and helped me to organize my points especially in writing my proposal and this blog.

Not to forget my parents and family for the moral support. This proposal will not be possible without all of them. 
Although to develop this proposal requires a lot of hard work and patience, but it has been a wonderful semester and I gain a lot valuable knowledge and experience. Thank you for everything... :) 



My Reflection (Chapter Three)



The story of chapter 3...


Well, I have come to the last chapter....This chapter is called "Research Methodology". Honestly speaking, before this, I never really understand what chapter 3 is all about. All I know is that I must explain about the sample population and the instrument which is about the survey/questionnaire. That was it. But, that was not the CORRECT way of presenting chapter 3. Every chapter reminds me of the silly things that I have done for my previous research. No wonder I didn't score well for it. I'm kind of disappointed with myself. 



But after listening to Dr. Aziah's explanation, it was more than just about sampling and instrument. There are many other important elements to be included in chapter three which are:

                                  1) Research Approach
                                  2) Research Design
                                  3) Method of Data Collection
                                  4) Population
                                  5) Sampling
                                  6) Research Instruments
                                  7) Data Analysis
                                  8) Reliability
                                  9) Validity


For research approach, I choose to do a Qualitative approach because I want to investigate perceptions, where I aim to gather in-depth understanding of how lecturers perceive the integration of SNSs in the ESL writing classroom in a particular way and reasons underlying their perceptions. The sample I targeted to collect the data are the UiTM APB lecturers teaching English subjects and specifically those who do integrate SNSs in their ESL writing classroom. It is easier for me to gain data because they know how to make use of the SNSs and can most probably identify the pros and cons of integrating SNSs in the ESL writing classroom. I planned to collect the data in three ways, interview, on-line discussion board and email. 

So, this is my finalized Chapter 3: 


CHAPTER 3
RESEARCH METHODOLOGY 
3.0       Introduction
Chapter 3 describes the method that will be used in this research. This chapter will explain in detail the research approach, the research design, sampling procedures and methods of data collection and data analysis. The main aim is to give a clear view of the overall study.
3.1       Research Approach

The research approach used in this study is qualitative approach. The three research questions will be answered through the qualitative approach of interviewing the respondents, online discussion board and via email to obtain the information for this study.

3.2       Research Design

This study adopted a qualitative research which has been designed to investigate the APB English lecturers’ perception on the use of social network services (SNSs) in the ESL writing classroom.  The three research questions posed where examine through a three-pronged system of collecting data. Data will be obtained through a number of research instruments such as in-depth structured interviews with the APB English lecturers, online discussion board and via email.
The purpose of the interview, online board discussion and feedback via email is to acquire an insight about how lecturers perceive the use of SNSs in the ESL writing classroom, the strength and weaknesses SNSs, and the types of social-network related activities being used by the lecturers to enhance the students’ writing skills in the ESL classroom. This methodology will enable the researcher to obtain a more thorough picture of respondents’ perception. It comprises flexible questioning designed to uncover basic features of the individual’s discerning.
The questions posed during the interview will vary in relation to the respondents. The probing procedures that will be use are a set of problems to be identifying the processes used to attain relevant answers. Each respondent will be in his or her office. The personal interviews are generally expected to last between 25 to 45 minutes, although the length will vary depending on the respondents’ explanation and the probing procedures.
Some of the questions that will be asked are:
1.
Do you make use of social network services (SNSs) to teach writing?
2.
How do you perceive the use of SNSs to be relevant in teaching writing in the ESL   classroom?
3.
What are the strengths of integrating SNSs in the ESL writing classroom?
4.
What are the weaknesses that you see when integrating SNSs in the ESL writing classroom?
5.
What kind of social-network related activities that you use in the ESL classroom to enhance students writing skills? 

3.3       Method of Data Collection
The target population for this study will be UiTM APB lecturers teaching English subjects. A list of English lecturers will be obtained from the UiTM Administration Department from each UiTM campuses in Malaysia.  Interviews will be conducted in the campuses. Besides that, data will also be collected through an online discussion board and response from respondents via email.
This study adopted a non-random purposive sampling which involves selecting sample where the researcher believes to be representative of a given population. The study required UiTM APB lecturers who have been teaching English subjects and possessed a good understanding and knowledge on social network services (SNSs) in the teaching of writing in the ESL classroom. The lecturers will be those who integrate SNSs in the ESL classroom to enhance the students writing skills.  

3.4       Research Instruments

The instruments that will be utilized for this study are, interview, online discussion board and via email. The purpose of the instruments is to gather the data qualitatively to answer the research questions, which are:
1) To what extent do the UiTM APB English lecturers perceive the use of Social Network Services (SNSs) to be relevant in the ESL writing classroom?
2) What do lecturers view as the strengths and weaknesses of integrating Social Network Services (SNSs) in the ESL writing classroom?
3) What type of Social-Network related activities are being use by lecturers enhance the students’ writing skills in the ESL classroom?
3.4.1    Interview
The set of interview questions were constructed based on the literature   review. 
The interview will be conducted to gather information on how lecturers perceive the use of social network services (SNSs) in the ESL writing classroom, the strength and weaknesses of integrating SNSs in the ESL writing classroom and what are the social-network related activities used to enhance students writing skills. The interview will be recorded, and transcribed, and the researcher will then identify the codes and generated the themes and the findings will be analyzed and reported.
3.4.2    Online Discussion Board
An online discussion board will also be created via Facebook where questions will be posted where selected respondents will be requested to answer the questions and interact with one another during the discussion session. After three weeks, the discussion will be completed and the contents of the discussion will be collected. The data will be coded, categorized and interpreted. The comments will be analyzed and reported by using quotes from the respondents’ views and answers.
3.4.3    Email
Information will correspondingly be obtained from response via email. The researcher will email the interview questions through email to the selected respondents. And after the respondents have completed and replied to the researcher, the response via email will be coded, categorized and interpreted. It will then be analyzed and reported using the quotes from the respondents’ responses.  
3.5       Data Analysis
The data analysis will be conducted to analyze the data. For the interview data, online discussion board content and responses via email, they will be recorded, transcribed in the form of verbatim, the codes will be identified and the themes will be generated. Finally, the data will be analyzed and reported using the quotes from the respondents’ responses, views and answers. 
            3.5.1    Reliability
In this study, the reliability of the interview taken is proved by the consistency of the responses given by the lecturer. From the interview, the reliability will be stronger as the responses and views are backed up by comments that the lecturers made in the interview and in the online discussion board. A high degree of consistency or stability indicates a high degree of reliability, which means the results are quite similar or repeatable.
            3.5.2      Validity
Validity determines whether the study truly measures that which it was intended to measure or how truthful the research results are. To measure the validity of the instrument, the questions for the interview will be validated by an expert from a local public university with a vast knowledge and experience in conducting research. The internal validity is measured whereby the researcher refrained from being bias and prejudice towards the respondents’ responses. The trustworthiness of the study is obtained by the use of member checking and prolonged engagement. Researcher will share the finding gained from the respondents’ perception with the others who are expert in this area of study to discuss the results given. The data will be transcribed. At this point of data analysing, member checking is needed to check whether trustworthiness is found in the result. This approach is significant as it is used to established trustworthiness thus managing the treats of bias in the result.

Thursday, 9 January 2014

My Reflection (Chapter Two)



The story of Chapter 2...


I call this chapter, "The Chapter of Nightmare" .... 

This is the chapter that changed my life. I didn't have time to eat, sleep and watch tv. I spend most of the time in front of the laptop, surfing for journals and articles related to my topic. And now I have panda eyes (eye bags...hehehe)...  




This chapter is actually called "Literature Review". This chapter is mainly about putting other peoples ideas which is related to our topic together by synthesizing  and summarizing it. From what I understand, for chapter two, I must seek for evidence. I cannot say anything without any proof from other research. It is indeed not an easy task. Life will be easier if I could just write whatever I think about this topic but that is not how 'literature review' works. I must learn how to search for the main ideas, findings from other researches and studies, and scan literature efficiently. 

At first I didn't understand how I have to put the ideas together. When I referred to other researches, I see many ways in presenting the literature review. Some explain the citation in their own words, some just love to cite for every sentence and some even summarize for each subtopics. I got confused. Is it like the term paper where you give a point and support it by providing evidence from other peoples' research OR every single word must be from what other people say? So I asked Dr. Aziah. She explained to me that a literature review is not about what we think and want to write but its about what other people have said based on their findings. OPPPsss!!! What have I done for my thesis during my degree? I think I have done it wrongly. But nobody told be it was wrong... Huhu...I should have known... :(

I started searching for journals from the beginning of the semester. But I didn't quite have the time to read all. I saved whatever I found from the internet that I think is related to my topic. I figured out the subtopics for my chapter two which gives me some focus on what to Google for. 

So these are the subtopics that I will be looking for to be presented in my chapter 2:   

1) Social network services (SNSs)
2) Social network services (SNSs) in Education
3) Social network services (SNSs) in Higher Education
4) Educators' Perception
5) Strengths of Integrating Social network services (SNSs) in the ESL Writing Classroom
5) Weaknesses of Integrating Social network services (SNSs) in the ESL Writing Classroom
6) Social-network related activities

Now I have my focus.... 
After scanning for the relevant statements and findings, I have to paraphrase. Oh my, I don't like paraphrasing. However, its a must. If not, I will be charged for plagiarizing. Paraphrasing is one of the toughest part in doing a research. I must make sure that the words are not similar but the meaning is still the same. :'( I spent about more than a week to do this... How I wish there is a paraphrasing software or application. I will be the first people to buy it. Hihi.. :D

And another thing about chapter two is that, I have to make sure that I don't repeat the person that I have cited too many times. Like Dr. Aziah said in class, although you love the article so much, but do not cite that person repeatedly in the literature review. Apart from that, Dr. Aziah also advised as not to use "as cited in" too many times too. Maybe just one of two. Hehe... If given the freedom to cite many times and use repeatedly the "as cited in", it will be an easy job to complete the proposal but I don't think it is considered as researching. That's just plain lazy... hihi... 

After all the pressure, I finally managed to complete my chapter two. 

This is my finalized version of Chapter 2: 

CHAPTER 2
 LITERATURE REVIEW

2.0       Introduction
This study sought to investigate to what extent the APB English lecturers in UiTM campuses perceive the use of social network services (SNSs) in teaching writing. Additionally, it ascertains the strengths and weaknesses of integrating SNSs in the ESL writing classroom. Furthermore, investigation was also carried out to determine the social-network related activities conducted by the lecturers to enhance the students writing skills in the ESL classroom. In chapter 2, literature review was done on related field which focuses on social network services (SNSs), its significance in education, how educators perceive its uses in the ESL classroom, the benefits and drawbacks and social-network related activities that have been used to improve students’ writing skills. The chapter also illustrates valuable information from the past researchers regarding the current research being done.
2.1       Social Network Services (SNSs)
Social Network Services (SNSs) have become accessible through the internet ‘in the light of usability’ for the teaching and learning process (Griffith & Liyanage, 2008). According to Jones and Conceicao, (2008), SNSs operate the partaking technology and software tools to ease and interaction between members in the network. Ayiah and Kumah (2011) defined SNSs as a web platform where individuals who comes from diverse cultural settings can interact and connect with one another. Observatory on ICT Accessibility discapnet (2010) added, social network is deliberated as a ‘social structure’ where individuals or organizations are connected to one another which develops interaction created by them, and through internet, different ways of interactions takes place; for example, via comments posted in the blogs, email exchange and taking part in forums available. And with the introduction of Web 2.0, particular systems have been created to stimulate relationship developed which allows for better interaction on the Web.
Apart from connecting people and providing room for interaction via the internet, SNSs also have other functions. Ritcher and Koch (2008) proposed a list of six functionalities of SNSs which caters the modularization and assimilation of different type of social network applications; ‘identity management’, ‘expert finding’, ‘context awareness’, ‘contact management’, ‘network awareness’ and ‘exchange’.   McCarroll and Curran, (2013) stated that Social Network Services (SNSs) such as Twitter, Facebook and Google+ link people over shared activities available through the internet. They also point out that SNSs members can create their own profiles, join the groups they are interested in, upload photos, music and videos and social network grows as users are connected with friends and other social groups available. Moreover, online communities grow from shared internet groups, school networks and employment networks. Users could also search and add friends, share events and thoughts by posting comments publicly and sending messages privately (McCarroll and Curran, 2013). 
According to Saebo et al. (2009), SNSs is available in variety of forms, however they share certain primary characteristics. Medaglia et al. (2009) identified six characteristics of social networking services (SNSs):        
1)            Digital Persona/Virtual Identity: Social networking software facilitates the development of an on-line persona. A persona is, in this case, an image or representation of the user. The persona is controlled and developed by the user themselves (though the structure for that representation is given by the features of the software). The persona is always a protected image of the user and it may have more or less correspondence with the user’s real identity (as they themselves understand it or as understood by other people). Digital identity presupposes a digital public or audience – a profile is first meaningful when experienced by another user.
2)            Network Building: The software offers tools and opportunities for building the social network (s) of the user. It facilitates searching for other users, recruiting tools for members of the user’s off-line network, meeting or being introduced to other users, and grouping of users around themes and interest. Users build interlocking networks of friends, colleagues, and work acquaintances, contacts with shared interests, family and so on. On-line networks can be independent, but they often overlap and interact considerably with users’ off-line networks. The service is dependent upon achieving a critical mass – sufficient users to make it feasible to build up a meaningful network.
3)            Network Maintenance: The software provides features for persistence, such as that the user’s network can reach over time, and survive changes to their or other users’ persona. The software maintains the coupling between networked users irrespective of other changes in their real or on-line circumstances.
4)            Network Interaction: The software provides ways for users to interact, through direct communication, shared activities, games, or exchange of virtual objects. The virtual environment minimizes some difficulties connected with physical interaction, such as geographical or time separation, or mobility.
5)            User Generation of Virtual Content: Not only are users responsible for controlling their own digital personas, but they have the opportunity to provide virtual content and digital objects. These can include text, pictures or video, music clips, three-dimensional virtual objects, or programs or applications. This content is important for the virtual identity of the user, but is also exchanged as a primary component of network interaction.
6)            Network Self-Governance: The network displays observable social norms, social conventions, informal codes of behavior, and sometimes formal rules and regulations. Governance structures are partly enforced by the service providers, partly written into the way the software functions (what is enabled or disabled), but primarily reproduced by the on-line communications, actions and behaviors of the network members.
2.2       Social Network Services (SNSs) in Education
Hart (2008) as cited in Stephens (2012) suggested that students nowadays want to utilize Web 2.0 and operate the new social and collaborative strategies in all aspects of life including education. According to Liu (2010), there are two main purposes of integrating social media tools in education; the first objective is to incorporate social media tools in the current educational system to support the curriculum delivery in terms of teaching and learning resource and secondly to employ social media as an equivalent learning platform to compliment the present curriculum delivery and to extend the real world experience with real life practice through the learning environment.
Integrating SNSs in education is very important to enhance students’ engagement in learning. Taylor and Parsons (2011) stated that to improve students’ engagement in learning, some of the common ideas are by ‘rooted collaboration’, integration of technology, ‘inquired-based learning’, assessment and developing learning interdisciplinary and relevant to real life. In a study on the effect of Twitter on college student engagement and grades, Junco et al. (2010), discovered that students and faculty are both greatly engaged with the usage of Twitter in learning activities such as, campus event reminder, class reminder, book discussion, follow up seminar discussions, ‘posting information on academic and personal support’, to organize projects, group discussions and assignments which outdone traditional classroom activities.
Furthermore, Goldfarb et al. (2011) highlighted students’ engagement as one of the benefits of educational networking which have the possibility to enhance students’ learning. This is due to the fact that students nowadays are already familiar with the social network and they love to use it which leads to students becoming automatically interested to the materials presented through the social network sites. And through social network sites such as Facebook, educators can learn more about their students they teach by simply viewing the students Facebook profiles.     
2.3       Social Network Services (SNSs) in Higher Education
In today’s world, students are profoundly immersed in Web 2.0 technologies (such as ‘blogs, Twitter, podcasts, Wikis, social networking sites, virtual worlds, video sharing and photo sharing’) and the Internet, which plays a significant role to the students social life and in their academic life as well (Munoz & Towner, 2009). 
Grosseck (2009) constructed a table on the model of integrating Web 2.0 technologies in higher education which extracts some potentials and examples of using Web 2.0 technologies as provision for organizing and gathering educational materials, assessing and examining the progress made by students in placing together informative and formative presentations, time management, scheduling the timetable and the calendar of activities, developing projects in cooperation, digital storytelling, students e-portfolios etc.

Table 1: Models of integrating Web 2.0 technologies in Higher Education

Technology 2.0

Educational Applications

Blogging
·         Use blogs for real-world experiences
·         Pull class blogs together into one area for easy tracking
·         Quickly give feedback to students, and students to each other
·         Students use peer networks to develop their own knowledge
·         Update a new information such as homework and assignments
·         Using comments in blogs can encourage students to help each other in their writing, and get responses to a question without getting the same answer twenty times etc.

Micro blogging
·         Classroom community, exploring, collaborative writing, reader response, collaboration across schools, countries, project management, assessing opinion, platform for metacognition, conference or a part of presentation or workshop, for reference or research, facilitating virtual classroom discussion, creating a learning experience, a Personal Learning Network
·         Use for dissemination of teachers’ publication and materials, locating original sources of ideas, quotes, allows for very focused and concrete feedback to students to refine their thinking and improve their skills, fostering professional connections, informal research, for storytelling, follow a professional, get feedback or ideas, event updates, live coverage of events, build trust, build a community etc.   

Wikis
·         Use for students projects; use for collaborating on ideas and organizing documents and resources from individuals and groups of students
·         Use as a presentation tool (as e-portfolio); as a group research projects for a specific idea; manage school and classroom documents; use as a collaborative handout for students; writing: student created books and journaling
·         Create and maintain a classroom FAQ; as a classroom discussion and debate area; a place to aggregate web resources; supporting committees, working parties and university projects etc. 

Photo / Slide Sharing
·         Share, comment, and add notes to photos or images used in the classroom
·         Inspire writing creativity; create a presentation using the photos
·         Use tags to find photos of areas and events around the world for the use in the classroom
·         Post student presentations to an authentic audience and get feedback from around the world; share professional development materials and have it available anywhere, anytime, to anyone; post presentations of special events

Video Sharing
·         Video professional development on own terms; create an own subject specific videos with students; use video sharing sites to find videos on current issues etc.

Syndication of content through RSS
·         Professional development, time saving; updated information in teaching area
·         Information coming from constraining sources; sharing work with other educators
·         RSS feeds can potentially replace traditional email lists, reducing email overload
·         RSS feeds can be used to keep course specific webpages current and relevant etc.

Social Bookmarking
·         Create a set of resources that can be assessed on any computer connected to the internet; conduct research and share that research with peers
·         Track author and book updates; groups of students doing a classroom project sharing their bookmarks; rate and review bookmarks to help students decide on usefulness of resources; setup a group tag in order to share educational resources
·         Share one del.icio.us account between a number of different subject specific educators in order to share resources with each other etc.

Social Networking
·         Event support and continuation, team and community support, aggregation of social media applications, personal learning environments etc. (Cobbs, 2008)

Other tools
·         Instant messaging increase the sense of community and accessibility which is required for collaborative learning; VoIP can promote international collaborations and understanding; calendars make calendar events, homework, anything you want available on mobile devices connected to the Internet
·         Survey and polls, online diagrams and web-based word processor, on-line spreadsheet, social search, mind mapping; virtual worlds – virtual conferences and seminars, team meetings and collaboration spaces, simulations etc.
Adopted: (Grosseck, 2009)

Research findings (Muhammad Kamarul et al., 2010) revealed that Facebook is recently the most popular social network site among university students. A survey was conducted on 300 undergraduate students at University Sains Malaysia (USM), Penang and the findings shows that the students believed that Facebook could be integrated as an online environment to assist the learning of English language. Esteves (2012), defined Facebook as one of the most engaging Web 2.0 tools at the moment which the purpose is to make the world more open and connected with friends and family. Murphy & Lebans (2008) pointed out that integrating Web 2.0 tools into courses increase students’ engagement with the subject content, better responsibility of their own learning, in depth investigation of issues and improved students assignments.  
Roblyer et al. (2010) stated that social network sites such as Facebook is one of the latest communication technologies that have been extensively accepted by students and have the potential to become one of the most valuable resources to support educational associations and communications with the faculty. Facebook is also considered as one of the social network sites that link students and leads to developing the perfect learning community which functions to help students construct their courses in the community created by the students themselves, moreover Facebook have the potential to become a structured and flexible learning network that provides great resources for both teachers and students (Couillard, n.d).
In a research conducted by Cambi and Campos (2013) on the effectiveness of Facebook in the EFL classroom, the findings indicated that students can develop ‘grammar structures’ mainly because they become motivated to learn in an interactive and interesting way that is through Facebook. The researchers also suggest that it is important for teachers to apply strategies that can capture students’ interest to learn English language so that the students become more engaged with the subject.
According to Petrovic et al. (2012), Facebook is a potential educational tool. In their study on “Possible Educational Use of Facebook in Higher Environmental Education”, the researchers conducted a survey to investigate whether educational use of Facebook effects in improving students’ environmental ‘information database’ and ‘achievement levels’ of the course at the Faculty of Organizational Sciences University of Belgrade. 68 students participated in the survey and the findings revealed that 97.7% of students consider that the use of Facebook group increase the students environmental knowledge, 90.9% students feel encouraged to change their environmental behavior forms and take part in future environmental events and 94.7% of the students were motivated to join in the progression of learning and effectively attain knowledge at the Environmental Quality System course. The data also suggest that students would use Facebook as a medium for communication and expand engagement in the process of learning (Petrovic et al., 2012).
Kumar (2009) revealed that undergraduate students appreciate the new technology integrated in the teaching and learning experience which add value to the current practice, improve the learning process, and fulfill the needs of the students. The researcher also highlighted that students take for granted the use of Web 2.0 in their daily lives, and they would prefer it to be integrated into higher education only if technology enhances their learning experience.     
With the popularity of social network sites such as Facebook and Myspace, institutions are getting used to this new social structure to uphold services and encourage discussion among pertinent interest group (Griffith & Liyanage, 2008). However, UKOLN (2009) pointed out that the popularity and easy use of social networking services have stimulated institutions to make use of its potential in many ways but effective use of social networking services lead to a number of drawbacks for institutions in terms of long-term sustainability of the services provided, users’ doubts of the social network tools in terms of work or educational context and the technical and legal issues, for example ‘copyright’, ‘privacy’, convenience and etc.
In study on whether Facebook would be an effective and easy teaching tool in the ESL class in South Korean universities, through an action research conducted by Simpson (2012), findings revealed that Facebook is just similar to other teaching tools. The researcher also highlighted that the teachers must acquaint themselves with the social network tool to make sure that they make use of the technology confidently, students’ attitude towards the tool, and finally, the advantage of conducting and action research and a teacher’s journal whereby it could increase self-accountability.
2.4       Educators’ Perception
Nowadays, educators are starting to integrate technology and SNSs in the teaching and learning process. Raulston (2009) pointed out that teachers believed if educators start to incorporate technology in the teaching and learning process, and model skills for students, technology will certainly help to prepare the students for the 21st century. Teachers are progressively making use of the internet to access teaching materials and chances for ‘professional development’, cooperation and encouragement (Lippicott, 2011).
A survey which was conducted by (Grunwald Associates LLC (2010) as cited in Lippicott, 2011), revealed insights that the internet is becoming the resource for media-based instruction, with the advancement of streaming and downloading, teachers perceive that the range of technology devices available and web-based systems benefit them to improve in their work and encourage students’ engagement in learning moreover, teachers see excessive potential in technological devices and they are starting to involve themselves in online communities to share resources with other teachers.
Yuen et al. (2011) indicated that social networking sites and social videos are the latest most employed Web 2.0 tools by educators where the findings reported positive feedbacks of educators using social video, social networking and revealed positive perceptions on the pedagogical advantages and significance of Web 2.0 tools in the teaching and learning process. They also show interest in attaining further understanding and skill to efficiently integrate Web 2.0 in their teaching. According to Kay et al. (2009), findings reported that majority of the teachers evaluated web-based learning tools as ‘easy to use’ and appealing for students; moreover, it increases student learning, with the help of effective visual aids, or existing accommodating review of ideas. 
In a study conducted by Melor et al. (2012), result showed that teachers believe that integrating social network services (SNSs) in the ESL writing classroom brings lots of advantages; the low proficiency students could interact with other students with less stress and could trigger students’ critical thinking skills. Nevertheless, the teachers also identified some weaknesses to integrate SNSs in the ESL writing classroom such as, distractions from the internet and create informal writing habits where the students tend to use short forms in their writing. 
However, in certain countries, integrating SNSs in teaching and learning tend to be challenging, hence demotivate the teachers to make use of the technology to enhance education. Aggen (2012) highlighted some of the negative aspects of integrating technology based on educators point of view: (1) teachers have to walk around the students do make sure the students are engaged in the activity and not playing games; (2) a major difficulty when the technology doesn’t work; (3) the art of drawing using had will disappear; (4) students no longer communicate with the teachers but tend to focus more on the machine; (5) Attention span decrease; (6) Distraction and evaporating students’ grammar; (7) students no longer make use of their imagination; (8) potency of cheating is high; (9) increase cyber-bullying; (10) the access to technology among schools in poor and rich communities with not balance; (11) students become impatient; (12) students no longer can speak, write and read effectively; (14) Students spend less time for themselves.     
In an exploratory study conducted by Mimia et al. (2013) in Kishwali, Kenya, findings established that most Kishwali teachers apprehend the benefits of incorporating ICT in teaching and learning, but they are not prepared to implement it due to various challenges. The results from the survey conducted revealed that teachers repel to make use of the technology and carry on using the traditional method in teaching is due to lack of time, confidence, competence, and lack of ICT related software, and limited knowledge/skills on how to incorporate ICT in the teaching and learning process.
According to Almekhlafi and Almeqdadi (2010), teachers at U.A.E have high self-perception of their capabilities and proficiencies to integrate technology successfully in their teaching, nevertheless, in order to upsurge effective technology incorporation in the teaching and learning process, they recommend the following: (1) consistent professional workshops, (2) improving curriculum with technology enriched materials such as CDs and videos, (3) aggregate collaboration among schools across the country, and (4) providing sufficient autonomy for teachers in selection and exposure of curriculum resources.
2.5       Strengths of Integrating SNSs in the ESL Writing Classroom
Although SNSs could be one of the interactive tools to help promote students’ writing skills and encourage the learning of English, but there are strengths and weaknesses in integrating its usage in the ESL writing classroom. Facebook’s networking and social communication give advantage to both instructors and students by beating a better number of learning styles, offering options for teaching materials, constructing online classroom community and increasing interaction between teacher-student and student-student (Munoz & Towner, 2009).
Social network services (SNSs) could bring many advantages when integrated in the ESL writing classroom. Suwannatthachote and Tantrarungroj (2012) indicated that social network services (SNSs) to a certain degree promotes group engagement through Facebook activities such as viewing others’ status updates, private messages, commenting and liking. Facebook allow students to be involved with other students over the activities available online. Liang (2010) stated that using synchronous online peer response in EFL writing allows students to collaboratively brainstorm, share and evaluate text.
According to Johana et al. (2012), students agreed that engaging in feedback exercises benefits them to fine tune their pre-writing skills as well as developing their self-editing skills. Findings revealed that peer feedback is useful and has an effect on reviewed paper, most students were contented with the peer review activity on Facebook because it offers more interaction and build up relationship thus generate meaningful learning environment (Wichadee, 2013) . Apart from that, Dipplod (2009) pointed out that student generally enjoyed working with blogs and peer feedback because it provides them with different viewpoints of their performance and give chance to compare their task with other students. 
Shembilu (2013) stated that social network sites allows information and education sharing hence it is a two way learning process where the students can share and collaborate on others’ opinions on the subject matter. Melor and Hadi (2012) revealed in their findings ‘Facebook Groups’ is an effective tool in enhancing the students’ writing skills in the ESL classroom in terms of brainstorming activities before they involve themselves in the real writing. The researchers also discovered that the respondents believed that they learn new vocabulary from reading comments posted by their peers in the group and the spell-check features available in the social network site helps them to diminish spelling errors and furthermore, the opinions shared by their peers help them to acquire ideas for better writing and they also discover that it is easier to complete their writing task after participating in the Facebook group discussion.        
In a study conducted by Mohaganeswary & Parilah (2013), the findings discovered that teachers’ attitude towards the use of technology in class is positive whereby the results revealed that 70% of the respondents agree that computer is a valuable tool for them to teach and they completely agree that it will help change the way students learn in class. Murphy & Lebans (2008) stated that research indicated that integrating Web 2.0 tools into courses increased students’ engagement with the subject content, greater responsibility of their own learning, deeper investigation of issues and improved students assignments.
In another study conducted by Kikuchi & Otsuka (2008), the findings discovered that the students comment positively about the aspects of computer which lead to autonomous learning in terms of helping the students to search for information from the internet and noticing their own mistakes in English. Pollara and Zhu (2011) conducted a study on the use of Facebook in a mentoring program and concluded that Facebook positively affecting the relationship between the mentors and mentees and the students believe that they acquire more by making use of Facebook and would like to utilize Facebook for other educational purposes. 
2.6       Weaknesses of Integrating SNSs in the ESL Writing Classroom
However, with the advancement of technology, it could lead to some disadvantages that could be the causes of why lecturers do not want to make use technology in their classrooms. Research findings (Melor et al., 2013) revealed that integrating ICT in the ESL classroom could cause disadvantages such as, challenging class control, distractions and students show tendency to write using short forms in their writing activities. Researchers also discovered that the teachers are weak in planning activities using technology and in handling problems related to the use of ICT in the ESL writing classroom.
Melor & Hadi (2012) stated that one of the discouraging factors why teachers do not want to integrate ICT in the classroom is due to shortage of class time and the time needed to learn using ICT. According to Chartrand (2012), although social network websites help to improve students’ English ability, but there is certain of amount of time needed for teachers and students to learn using Web 2.0 technology. Another weakness of integrating SNSs in the ESL writing classroom is time constraint whereby the teachers need to spend quite some time to check the students’ blogs and students have less time to arrange their blogs (Melor et al., 2013).
According to Melor & Hadi (2012), they stated that the main challenge of integrating technology in the classroom, specifically the use of social network site, such as Facebook is that teachers must be aware of the distractions by other features in the Facebook such as Facebook games, chats and other types of application available through Facebook. Students might not concentrate on learning when they use the computer online because they tend to get distracted by looking at the status updates at the Facebook homepage (Melor, Hadi & Chenzi, 2012).
In terms of peer feedback, Dipplod (2009) pointed out that students do not like giving feedback or comments on their friends writing because they feel that they lack of expertise, guidance on how to provide feedback and fear of  striking those who receive the feedback which eventually lead to comments offering only little ‘constructive advice’ for their friends.  
2.7       Social-Network Related Activities
Social network services (SNSs) provides a platform for educators to create activities that could enhance students interest and engagement in learning. Many interesting and interactive activities could be conducted through the social network sites to sustain the students’ attention to learn especially in the ESL classroom. Couillard (n.d) recommended a way for educators to make use of Facebook that is by setting up Facebook group to represent a course which allows the educators to communicate with the students. Educators could also post content, photos, videos and messages that relates to the course, and notify the students about their assignments and remind their students on quizzes and other important events.
Melor et al. (2012) pointed out that through virtual classroom via Facebook, brainstorming activities is the most effective way to enhance students writing skills in the ESL writing classroom. Through Facebook groups, students could be able to share their thoughts through brainstorming ideas, share photos for visual stimulus and activating schemata, and can obtain more information on the topics being discussed through the sharing of links and documents shared in the Facebook group.
According to Childnet International (2008), developing E-portfolios is one of the activities that educator could use in the teaching and learning process.   E-Portfolio can assist long-life, meaningful learning, developed more self-monitoring and self-regulation and self-assessment by constructing more reflective works (Kumar et al., 2013). Kumar et.al (2013) also concluded that through e-portfolio, educators could keep in touch with the students and able to obtain immediate feedback from the educators to guide, stimulate and facilitate their learning.  
Apart from that using blogs is another way to enhance students writing skills in the ESL classroom (Melor et al., (2013). The researchers discovered that blog allows lecturers to integrate other multimedia tools and components which encourage students in enhancing their writing skills. 
2.8       Conclusion
Reviewing the existing literature indicated that more studies and research should be conducted to close the gap found in the previous study especially on the educators’ perceptions concerning the matter of integrating social network services (SNSs) in education specifically in the ESL classroom. This chapter outlines a few issues which are relevant to this study. First and foremost, this chapter defines the meaning of Social Network Services (SNSs) which highlights on the characteristics and functions of social network services (SNSs) in general. Having shown the importance of integrating social network services (SNSs) in education, the chapter also cited evidence that by integrating SNSs in education, it could enhance students’ engagement in learning. Besides that, this chapter also reviews on some research which focuses on the importance of SNSs in higher education. It has been pointed out that Facebook has become one of the most popular social network sites among university students and has become an effective teaching tool but nevertheless leads to a number of drawbacks.
Educators’ perception on the integration of technology is also being discussed in this chapter. Previous research indicates that educators perceive the use of technology in education positively and brings many advantages to enhance education. However, not all educators agree that by integrating technology in education would bring benefit to them and the students. This study hopes to investigate the educators’ perception on the integration of SNSs specifically in the ESL writing classroom.
This chapter also highlights other citations and findings on the strength and weaknesses of integrating SNSs in the ESL writing classroom. Available literature review points out that by integrating SNSs in the writing classroom, it could enhance students writing skills through feedback exercises, sharing ideas through Facebook group and encourage autonomous learning. Previous research findings also reveal that there are drawbacks that could be the reasons why educators do not want to integrate SNSs in the ESL classroom such as time constraint, distractions in the social network sites and lack of expertise in giving feedback. The literature review also suggest a few social-network related activities that educators could use in the ESL writing classroom to enhance students’ writing skills.